By I read about a review on the services of LabCorp online and it got me. A lab company that is criticized quite often due to numerous complaints of rudeness at the front desk and on phone although at certain locations happens to be the option for many consumers and medical professionals who order tests for their patients.
Healthline.com writes about the lawsuit against the company filed by whistleblowers, acting on behalf of the United States. As a result, LabCorp was ordered in February 2023, to pay the United States $19 million to settle allegations of false billing claims LabCorp made to Medicare that fall under the US False Claims Act.
With these at the background, how does it still make LabCorp the preferred laboratory for service operators and consumers?
Here are 10 things you need to know when choosing LabCorp for your lab diagnostics.
1. Accurate Test Results: What makes LabCorp beat its immediate competitor in the laboratory industry for both at-home and in-person services is accurate LabCorp test result; that is also one distinguished service that wasn’t compromised in the complaints filed against the company in 2023. LabCorp test results appear to be accurate and trustworthy.
2. The LabCorp series of laboratory testing facilities are available in 36 locations in 19 states throughout the United States. You can find it in New York, California, Alabama, Colorado, Arizona, Connecticut, Florida, Ohio, Tennessee, West Virginia, Texas, New Mexico, Oklahoma, Massachusetts, Washington, Minnesota, New Jersey, North Carolina and Illinois.
3. They provide both In-person LabCorp on demand tests and at-home diagnostic tests. The in-person demand tests are paid for out of pocket, and tests can be bought online without a doctor referral and are not covered by health insurance. Upon purchasing a LabCorp On-Demand test, you can choose the lab you wish to go to for a blood draw. Meanwhile, at-home testing kits that LabCorp sells, they don’t require a visit to a lab. These tests use samples you provide at home, such as urine, blood, sperm, or feces. Samples are then mailed to the lab in a return envelope provided in your test kit. Test results are also given online in a secure, private portal.
4. Services LabCorp render ranges from Women’s health blood test, Men’s health blood test, General health blood test, Comprehensive wellness blood test, Vitamin deficiency blood test, Anemia blood test, Liver health blood test, PSA prostate cancer screening test, Hepatitis B immunity test, Chickenpox immunity test, Women’s fertility (ovarian reserve)Total testosterone blood test, Colorectal cancer screening, Men’s rapid fertility test, Diabetes risk, COVID-19 + Flu + RSV.
5. LabCorp doesn’t publish wait times for at-home clients. It takes 1–2 days to get test results for most clients once the lab receives your sample.
6. The cost of doctor-prescribed tests at LabCorp varies, based on your insurance plan, copay, and deductible. To determine what your out-of-pocket cost will be, contact your insurer.
7. LabCorp accepts Original Medicare and some Medicare Advantage (Part C) plans for medically necessary tests in most states. However acceptance of Medicaid insurance by LabCorp varies by state
8. When your healthcare professionals recommend LabCorp to you, your doctor may automatically send your samples to the lab that accepts your insurance. They may suggest you make an appointment for testing at a specific facility. At the facility, you’ll be required to show your prescription for the test. LabCorp personnel at the front desk will give you an estimated bill before you give a sample. Make sure you understand what you’ll be expected to pay out of pocket. If necessary, call your insurer for clarification before proceeding.
9. For walk-ins, your test results should come back within a week, although this varies. It is always recommended to ask how long you can expect to wait for your test results.
10. Although LabCorp is known for having an unalike reputation in most reviews; some facilities receive positive reviews from consumers, while others get negative reviews in general feedback on their sense of professionalism and customer service. The question is what could be the contributing factor that trigger each customer relations
In all I see this to be a matter of choice. What can you compromise and what can’t you when it comes to your healthcare? Would you prefer accuracy yet a sectional mistreatment over something yet close to actuality? Choose right!
